Privacy Policy

Our Commitment to Your Privacy

At Prime Vita Wellness Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

Types of Information

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Operating system

How We Use Your Information

We use the information we collect for various purposes, including:

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, or delivering products
• Payment Processors: With secure payment gateways to process your transactions
• Shipping Partners: With courier and logistics companies to deliver your orders
• Legal Requirements: When required by law or to protect our rights and property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Object: Object to processing of your personal data in certain circumstances

To exercise these rights, please contact us at privacy@primevita.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track your visits across websites to show relevant ads

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.